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Coaching Skills for Managers & Leaders - Fundamentals
Getting Started
Introduction
What is coaching? (7:30)
How to use this course
The Benefits of Coaching your Colleagues
Foundation Concepts
Introduction (2:47)
Choosing to Coach or Manage your Staff (4:19)
Coaching as a Manager compared to Coaching as a Coach
Are you ready and available to Coach this colleague?
The Ethics of Coaching your Staff
Managing the Coaching Activity
Introduction (3:31)
Is your Coachee Coachable & Ready for Coaching (6:12)
Respect & Trust for Coaching (10:21)
Transitioning into and out of Coaching Conversations (7:48)
Key Skill Input: Contracting Process (8:29)
Key Skill Input: Using BART & Holding Space in your Coaching
Key Skill Input: Reflection after Coaching
Virtual Coaching
Fundamental Skills you need before you start to Coach
Introduction (3:27)
Key Skill Input: Active Listening (20:06)
Listening & Questioning: Practice 1
Listening & Questioning: Practice 2
Reflect & Revise
Key Skill Input: Using Questions (12:33)
Listening & Questioning: Practice 3
Listening & Questioning: Practice 4
Key Skill Input: Curiosity & Restraining Judgement (5:32)
Listening & Questioning: Practice 5
Reflect & Revise
Coaching Method 1: Coaching for Accountability
Introduction (3:48)
Guide to Feedback (39:39)
Feedback: Practice 1
Feedback: Practice 2
Key Skill Input: Using Silence in your Coaching (7:47)
Feedback: Practice 3
Feedback: Practice 4
Feedback: Practice 5
Key skill input: Using Empathy, Compassion & Sympathy in your Coaching
Using Empathy, Compassion & Sympathy When Giving Feedback
Moving from Feedback to Coaching
Reflect & Revise
Coaching Method 2: Coaching for Achievement
Introduction (4:14)
The GROW Method (21:36)
Preparing to practice the GROW method
GROW Method: Practice 1
GROW Method: Practice 2
Key Skill Input: Reframing (6:48)
GROW Method: Practice 3
GROW Method: Practice 4
Key Skill Input: Using your Body in your Coaching
GROW Method: Practie 5
Reflect & Revise
Coaching Method 3: Coaching for Motivation
Understanding Motivation (3:26)
Coaching for Motivation (12:44)
Preparing to practice coaching for motivation (3:36)
Coaching for Motivation: Practice 1
Key Skill Input: Clean Language
Coaching for Motivation: Practice 2
Coaching for Motivation: Practice 3
Coaching for Motivation: Practice 4
Coaching for Motivation: Practice 5
Reflect & Revise
Coaching Method 4: Coaching for the Future
introduction (3:25)
Feed Forward (8:48)
Preparing to practice Feed Forward (3:29)
Feedforward Method: Practice 1
Feedforward Method: Practice 2
Feedforward Method: Practice 3
Feedforward Method: Practice 4
Feedforward Method: Practice 5
Reflect & Revise
Key Skill Input: Solution Focus
Preparing to practice Solution Focus
Solution Focus: Practice 1
Solution Focus: Practice 2
Solution Focus: Practice 3
Solution Focus: Practice 4
Solution Focus: Practice 5
Reflect & Revise
Coaching Method 5: Coaching to Expand Understanding
The OARS Method (12:05)
Preparing to practice the OARS Method
OARS Method: Practice 1
OARS Method: Practice 2
OARS Method: Practice 3
OARS Method: Practice 4
OARS Method: Practice 5
Reflect & Revise
Coaching Method 6: Coaching for Professional Development
Key Skill Input: Ending Coaching Well
Key Skill Input: Terminating Coaching in Progress
Key Skill Input: Supporting & Sustaining your Staff to Learn from Coaching
The Personal Development Plan Method (9:45)
Coaching for Development: Practice 1
Coaching for Development: Practice 2
Coaching for Development: Practice 3
Coaching for Development: Practice 4
Coaching for Development: Practice 5
Reflect & Revise
Reflections & Next Steps
Comparing & Combining Coaching Methods
Course completion certificate
Key Skill Input: Supporting & Sustaining your Staff to Learn from Coaching
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