Do you want to learn how to manage your staff for higher engagement and performance?
Does your boss expect you to develop or change your leadership style?
Do you feel stuck in telling, coercing, pleasing or micromanaging your staff to get things done?
Are you about to or have just stepped up to manage individuals or other leaders for the first time?
Leading & Managing People at Work is for you, if you answered "yes" to any of those questions. In this program, we answer your questions about the processes of management, the behaviors of leadership and many more...
Watch Andrew introduce the program
How the program works
Leading & Managing People offers you a collaborative space in which to get your questions answered and learn from the questions and answers of other managers and leaders.
It is not a traditional course where you have to start at the beginning and follow a linear series of modules to the end to achieve your learning objectives. Each coaching circle is a stand-alone learning event with a specific learning objective. So you can choose which circles to join live or catch up on later through the recordings & exercises.
Each circle has a theme, but you are welcome to raise any topic about managing people and teams. Andrew will shape the agenda for the circle based on the questions you post in advance and he will address your people management questions during the circles.
While you are subscribed, you will have access to the archive of all prior circles & the supporting materials.
The circles are held over zoom and last 1.5 hours. We record the circles so you can catch up on the events you missed. After the circle, Andrew posts exercises, videos and readings to support the questions that came up.
Circle dates are fixed three months in advance. See below for the available dates as of today. While you are subscribed you can join as many circles as you like. There are 1-2 circles each month, often more.
Latest Schedule
Building a trusting relationship with your direct report
Available in
days
days
after you enroll
Becoming a manager for the first time
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days
days
after you enroll
- What is management? (5:00)
- How are management and leadership different? (5:31)
- Career Transitions (9:51)
- How to set yourself up for success in any transition (6:25)
- First take up self-management (9:56)
- Managing your own first transition to management (8:34)
- Preparing to manage the team of your current peers (8:30)
- Further exercises, videos & readings about the topics we discussed
- Reflection
Giving your direct reports the feedback they need
Available in
days
days
after you enroll
- Preparing for the Coaching Circle
- Effective feedback depends on trust (4:09)
- The benefits of the behavioral feedback approach (3:26)
- Give validating and constructive feedback (4:50)
- How to structure a behavioral feedback dialogue (9:39)
- A detailed walk-through of the behavioral feedback dialogue (13:12)
- Guidance on how you and your direct should behave to make the most of a feedback dialogue (7:46)
- When should you give feedback? (9:46)
- Feedback when third parties are involved (7:31)
- Further exercises, videos or readings about the topics we discussed
- Reflection
Leadership Style
Available in
days
days
after you enroll
- Preparing for the Coaching Circle
- Introduction - What is Leadership? (6:22)
- How Leaders differ from Managers (2:52)
- How Leaders generate followership (5:36)
- Emotional Intelligence and leadership styles (4:32)
- A deep dive into Goleman's leadership styles (11:15)
- Adaptability: the core Leadership competency (2:55)
- Adaptive Leadership: The dancefloor and the balcony (4:02)
- From Leadership Style to Adaptability (1:51)
- Exploring the full extent of your potential to adapt (7:50)
- Summary: Andrew's definition of leadership (2:03)
- Further exercises, videos or readings about the topics we discussed
- Reflection
Managing your workload & saying No
Available in
days
days
after you enroll
- Preparing for the Coaching Circle
- Introduction to managing my workload (2:20)
- The cascade of tasks (2:46)
- Defining ownership: accountability and responsibility (2:59)
- Task assignment and delegation (4:16)
- Prioritisation for yourself and your team (7:09)
- Pushing work down develops your team (5:26)
- To whom should I give which task? (3:34)
- How managers assign & delegate tasks (16:42)
- How to accept or reject tasks (10:14)
- Saying a better No
- How to vary your monitoring and attention (7:10)
- A process for managers to manage their schedule (4:08)
- Further exercises, videos or readings about the topics we discussed
- Reflection
Setting objectives for your team
Available in
days
days
after you enroll
- Preparing for Setting Objectives
- Introduction, principles & assumptions (5:29)
- Why set objectives? (2:46)
- How objectives fit into the performance management process (3:24)
- Getting the data I need to set effective objectives (3:44)
- Creating effective SMART measurable objectives (4:28)
- Stating my objectives in writing (2:36)
- Preparing for the objective setting discussion with my boss (9:34)
- The personal development plan (4:48)
- Further exercises, videos or readings about the topics we discussed
- Reflection
Executive Presence
Available in
days
days
after you enroll
- Preparing for the Executive Presence circle
- What is Executive Presence (4:06)
- Why pursue Executive Presence (3:17)
- The behavioral approach to Executive Presence (6:55)
- From approachable presence to authoritative presence (6:39)
- Body language for Executive Presence (3:34)
- Verbal & non-verbal stylistics for Executive Presence (7:12)
- Further exercises, videos or readings about the topics we discussed
- Reflection
Building & developing your team
Available in
days
days
after you enroll
- Preparing for the building & developing your team circle
- Introduction to team dynamics (6:58)
- Leading your team through forming and storming (4:02)
- Leading your team through norming and performing (4:38)
- Where is your team now? (0:42)
- Planning capability development (3:54)
- Developing team capabilities (5:22)
- Further exercises, videos or readings about the topics we discussed
- Reflection
Visibility & Managing your Stakeholders
Available in
days
days
after you enroll
- Preparing for the Visibility & Managing your Stakeholders circle
- Introduction to visibility & managing your stakeholders (2:12)
- What is visibility? (5:02)
- Why should you be more visible? (3:10)
- What is a stakeholder? (3:58)
- Who are your stakeholders? (5:15)
- Mapping your stakeholders (7:52)
- Ananlysing your stakeholder relationships (10:34)
- Further exercises, videos or readings about the topics we discussed
- Reflection
Frequently Asked Questions
Is there a waiting period between subscribing and joining the first circle?
No. Once you have subscribed you can join a coaching circle immediately.
When does the course start and finish?
This is an open-ended program without a start and finish. You can subscribe at any time.
How long do I have access to the content?
You will have access to all the current and prior coaching circle recordings & materials until your subscription ends. We publish recordings of Andrew introducing the key concepts, not the group & plenary conversations.
How much time should I plan to spend on this course?
We suggest that you prepare your questions and send them to us in advance to have the best chance of inclusion in the circle. Otherwise, you will get an answer offline afterwards depending on the volume of questions.
Are the coaching circles available on other dates and times?
There will be at least 30 coaching circles per calendar year. The topics and content reflect the interests of the participants.
When you are subscribed you will receive a reminder one week before the circle about the time and topic.
If you prefer other topics, dates or times, please tell us your preferences by email and we will do our best to accommodate you when we plan the next circles.
What happens if I cannot attend a coaching circle that interests me?
The key concepts of each coaching circle are recorded on zoom and you will be able to watch any past recordings while your subscription is current.
Can I book a private version of this program?
Please contact us by email and we will set up a time to understand your objectives.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are not satisfied with your purchase, tell us in the first 30 days and we will give you a full refund.
I still have questions. How do I contact you?
No problem. Ask Andrew anything by email
