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Leading & Managing People at Work
Building a trusting relationship with my direct report
Management is a relational activity (5:01)
The ever-present tension when working with others (8:50)
The drivers of trust (9:37)
How managers become more trustworthy (7:23)
How managers become more trusting (5:40)
Further exercises, videos or readings about the topics we discussed
Becoming a manager for the first time
What is management? (5:00)
How are management and leadership different? (5:31)
Career Transitions (9:51)
How to set yourself up for success in any transition (6:25)
First take up self-management (9:56)
Managing your own first transition to management (8:34)
Preparing to manage the team of your current peers (8:30)
Giving my direct reports the feedback they need
Preparing for the Coaching Circle
Effective feedback depends on trust (4:09)
The benefits of the behavioral feedback approach (3:26)
Give validating and constructive feedback (4:50)
How to structure a behavioral feedback dialogue (9:39)
Guidance on how you and your direct should behave to make the most of a feedback dialogue (7:46)
When should you give feedback? (9:46)
Feedback when third parties are involved (7:31)
My Leadership Style
Preparing for the Coaching Circle
Introduction - What is Leadership? (6:22)
How Leaders differ from Managers (2:52)
How Leaders generate followership (5:36)
Emotional Intelligence and leadership styles (4:32)
A deep dive into Goleman's leadership styles (11:15)
Adaptability: the core Leadership competency (2:55)
Adaptive Leadership: The dancefloor and the balcony (4:02)
From Leadership Style to Adaptability (1:51)
Exploring the full extent of your potential to adapt (7:50)
Summary: Andrew's definition of leadership (2:03)
Managing my workload & saying No
Preparing for the Coaching Circle
Introduction to managing my workload (2:20)
The cascade of tasks (2:46)
Defining ownership: accountability and responsibility (2:59)
Task assignment and delegation (4:16)
Prioritisation for yourself and your team (7:09)
Pushing work down develops your team (5:26)
To whom should I give which task? (3:34)
How managers assign & delegate tasks (16:42)
How to accept or reject tasks (10:14)
Saying a better No
How to vary your monitoring and attention (7:10)
A process for managers to manage their schedule (4:08)
Setting objectives for me and with my team
Preparing for Setting Objectives
Introduction, principles & assumptions (5:29)
Why set objectives? (2:46)
How objectives fit into the performance management process (3:24)
Getting the data I need to set effective objectives (3:44)
Creating effective SMART measurable objectives (4:28)
Stating my objectives in writing (2:36)
Preparing for the objective setting discussion with my boss (9:34)
The personal development plan (4:48)
How to give useful feedback
Register for 5th February - 9.30am Seoul/Tokyo, 8.30am Singapore/Hong Kong, 7.30am Bangkok/Jakarta
Psychological Safety in my team
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Asking for more: Managing my team’s productivity & workload
Register for 21st February - 6.30pm Seoul/Tokyo, 5.30pm Singapore/Hong Kong, 4.30pm Bangkok/Jakarta, 3pm Bengaluru/Mumbai, 1.30pm Abu Dhabi/Dubai
Leading an international team
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The One-to-One meeting with my direct report
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Executive Presence
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Peer Coaching Circle
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Managing Conflicts
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Leading with my Network & Collaboration
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Developing my team
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Visibility & Managing my Stakeholders
Register for 2nd May - 5.30pm Seoul/Tokyo, 4.30pm Singapore/Hong Kong, 3.30pm Bangkok/Jakarta, 2pm Bengaluru/Mumbai, 12.30pm Abu Dhabi/Dubai
Managing my Team Meeting
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Engaging my Staff
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Leading in the Matrix
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Leading Change
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Peer Coaching Circle
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Starting a new management role
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Motivating my direct reports
Register for 8th August - 5.30pm Seoul/Tokyo, 4.30pm Singapore/Hong Kong, 3.30pm Bangkok/Jakarta, 2pm Bengaluru/Mumbai, 12.30pm Abu Dhabi/Dubai
Coaching my Staff for Achievement
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Peer Coaching Circle
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Managing meetings
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Preparing a year-end evaluation for my direct report
Register for 24th September - 9.30am Seoul/Tokyo, 8.30am Singapore/Hong Kong, 7.30am Bangkok/Jakarta
How leaders obtain and use power and influence
Register for 3rd October - 5.30pm Seoul/Tokyo, 4.30pm Singapore/Hong Kong, 3.30pm Bangkok/Jakarta, 2pm Bengaluru/Mumbai, 12.30pm Abu Dhabi/Dubai
Developing my team & Learning Agility
Register for 22nd October - 9.30am Seoul/Tokyo, 8.30am Singapore/Hong Kong, 7.30am Bangkok/Jakarta
Difficult Conversations
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Peer Coaching Circle
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Understanding and shaping Group Dynamics
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Coaching my staff to learn from experience
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Empowering my team
Register for 21st November - 6.30pm Seoul/Tokyo, 5.30pm Singapore/Hong Kong, 4.30pm Bangkok/Jakarta, 3pm Bengaluru/Mumbai, 1.30pm Abu Dhabi/Dubai
Decision making & taking risks
Register for 5th December - 6.30pm Seoul/Tokyo, 5.30pm Singapore/Hong Kong, 4.30pm Bangkok/Jakarta, 3pm Bengaluru/Mumbai, 1.30pm Abu Dhabi/Dubai
What is management?
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