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Leading & Managing People at Work
Building a trusting relationship with your direct report
Management is a relational activity (5:01)
The ever-present tension when working with others (8:50)
The drivers of trust (9:37)
How managers become more trustworthy (7:23)
How managers become more trusting (5:40)
Further exercises, videos & readings about the topics we discussed
Reflection
Becoming a manager for the first time
What is management? (5:00)
How are management and leadership different? (5:31)
Career Transitions (9:51)
How to set yourself up for success in any transition (6:25)
First take up self-management (9:56)
Managing your own first transition to management (8:34)
Preparing to manage the team of your current peers (8:30)
Further exercises, videos & readings about the topics we discussed
Reflection
Giving your direct reports the feedback they need
Preparing for the Coaching Circle
Effective feedback depends on trust (4:09)
The benefits of the behavioral feedback approach (3:26)
Give validating and constructive feedback (4:50)
How to structure a behavioral feedback dialogue (9:39)
A detailed walk-through of the behavioral feedback dialogue (13:12)
Guidance on how you and your direct should behave to make the most of a feedback dialogue (7:46)
When should you give feedback? (9:46)
Feedback when third parties are involved (7:31)
Further exercises, videos or readings about the topics we discussed
Reflection
Leadership Style
Preparing for the Coaching Circle
Introduction - What is Leadership? (6:22)
How Leaders differ from Managers (2:52)
How Leaders generate followership (5:36)
Emotional Intelligence and leadership styles (4:32)
A deep dive into Goleman's leadership styles (11:15)
Adaptability: the core Leadership competency (2:55)
Adaptive Leadership: The dancefloor and the balcony (4:02)
From Leadership Style to Adaptability (1:51)
Exploring the full extent of your potential to adapt (7:50)
Summary: Andrew's definition of leadership (2:03)
Further exercises, videos or readings about the topics we discussed
Reflection
Managing your workload & saying No
Preparing for the Coaching Circle
Introduction to managing my workload (2:20)
The cascade of tasks (2:46)
Defining ownership: accountability and responsibility (2:59)
Task assignment and delegation (4:16)
Prioritisation for yourself and your team (7:09)
Pushing work down develops your team (5:26)
To whom should I give which task? (3:34)
How managers assign & delegate tasks (16:42)
How to accept or reject tasks (10:14)
Saying a better No
How to vary your monitoring and attention (7:10)
A process for managers to manage their schedule (4:08)
Further exercises, videos or readings about the topics we discussed
Reflection
Setting objectives for your team
Preparing for Setting Objectives
Introduction, principles & assumptions (5:29)
Why set objectives? (2:46)
How objectives fit into the performance management process (3:24)
Getting the data I need to set effective objectives (3:44)
Creating effective SMART measurable objectives (4:28)
Stating my objectives in writing (2:36)
Preparing for the objective setting discussion with my boss (9:34)
The personal development plan (4:48)
Further exercises, videos or readings about the topics we discussed
Reflection
Executive Presence
Preparing for the Executive Presence circle
What is Executive Presence (4:06)
Why pursue Executive Presence (3:17)
The behavioral approach to Executive Presence (6:55)
From approachable presence to authoritative presence (6:39)
Body language for Executive Presence (3:34)
Verbal & non-verbal stylistics for Executive Presence (7:12)
Further exercises, videos or readings about the topics we discussed
Reflection
Building & developing your team
Preparing for the building & developing your team circle
Introduction to team dynamics (6:58)
Leading your team through forming and storming (4:02)
Leading your team through norming and performing (4:38)
Where is your team now? (0:42)
Planning capability development (3:54)
Developing team capabilities (5:22)
Further exercises, videos or readings about the topics we discussed
Reflection
Visibility & Managing your Stakeholders
Preparing for the Visibility & Managing your Stakeholders circle
Introduction to visibility & managing your stakeholders (2:12)
What is visibility? (5:02)
Why should you be more visible? (3:10)
What is a stakeholder? (3:58)
Who are your stakeholders? (5:15)
Mapping your stakeholders (7:52)
Ananlysing your stakeholder relationships (10:34)
Further exercises, videos or readings about the topics we discussed
Reflection
How managers become more trustworthy
Watch this video for Andrew's guidance on how managers can become more trustworthy
Now reflect:
What is your action plan to become more trustworthy?
What behaviors will your deploy with your direct reports?
Remember you can
Ask Andrew Anything Anytime
if you have questions or comments about this topic.
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